Cosmicslot Support Service

One of Cosmicslot’s top priorities is quality and timely customer service. Every player who has a problem or needs advice can get help and answers to all their questions on the official Cosmicslot website. To do so, just contact Cosmicslot’s support team. You can do this in several ways. The current contacts and recommendations for the use of various communication channels are given below.

Ask any question to Cosmicslot support.

Email

If you need help with any problem, or if you want an answer to your question, contact the Cosmicslot support team by email. Two email addresses can be used to contact an expert, depending on which specific issue you are concerned about.

Technical and information support: support@cosmicslot.com
Finance Department: kyc@cosmicslot.com

E-mail replies are available 24 hours a day. We work without breaks or weekends. Response time ranges from a few minutes to 24 hours. It all depends on the seriousness of your problem and the current workload of the support service. There are a few best practices to speed up the processing of your request:

  • Use only official Cosmicslot support email addresses. Do not send emails to other email accounts;
  • Do not send multiple emails dealing with the same issue. Each issue should be addressed in one thread of messages;
  • To make it easier for the support team to understand what they are dealing with, briefly describe the problem in the subject line;
  • Describe your issue in as much detail as possible, preferably in one message. If necessary, attach screenshots.

All requests are considered on a first-come, first-served basis. Do not be rude to the Cosmicslot support representatives under any circumstances. This may lead to the blocking of your account.

Email is a convinient way to contact Cosmicslot stuff.

Hotline

If you want your problem to be treated as quickly as possible, call our telephone hotline at +35725654149

Keep in mind that you may have to pay a fee. The cost depends on your carrier’s rates.

You can call Cosmicslot stuff using special number.

Online Chat

Another quick way to contact Cosmicslot support team is online chat. You can open it on the official site and write a message. A few minutes later an operator will reply and give you a detailed consultation. If the support service is very busy at the time of your appeal, the waiting period for an answer may be longer.

Chat with Cosmicslot stuff in live format.

FAQ

Is Cosmicslot licensed?

Yes, the site operates legally under the official license of the Curacao Gaming Commission.

Is there a welcome bonus?

Yes, you can get a welcome bonus for your first four deposits. You must activate promo code PROMO1 for this.

Is there a mobile version?

From your smartphone, you can play at Cosmicslot through the web version of the website with an adaptive design or the mobile app for Android and iOS.

How long does it take to withdraw money?

Withdrawal requests are processed on average within a few hours. After that, you will receive the funds to your e-wallet.

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